1. How do I place an order?
To place an order, simply browse through our collections, select your desired items, choose the size, and click ‘Add to Cart.’ Once you’re done shopping, go to your cart and proceed to checkout.
2. What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other digital wallets. All transactions are secured and encrypted.
3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order directly on our website or with the courier service.
4. What are your shipping options?
We offer standard, expedited, and express shipping options. Shipping times and costs vary based on your location and the selected option, which will be displayed during checkout.
5. Do you ship internationally?
Yes, we offer international shipping to select countries. Please check our shipping policy for the list of countries we deliver to.
6. How long does shipping take?
Shipping times vary depending on your location and the shipping method selected. Typically, standard shipping takes 5-7 business days, while expedited options are faster.
7. Can I change or cancel my order?
You can change or cancel your order within 24 hours of placing it. After this period, we begin processing your order, and changes may not be possible.
8. What is your return policy?
We accept returns within 30 days of purchase, provided that the item is unused, unwashed, and in its original packaging with tags attached. Please refer to our return policy page for more details.
9. How do I initiate a return?
To initiate a return, log in to your account, go to ‘My Orders,’ and select the item you wish to return. Follow the prompts to generate a return label and ship the item back to us.
10. When will I receive my refund?
Refunds are typically processed within 5-7 business days after we receive the returned item. You will be notified via email once your refund is issued.
11. Do you offer exchanges?
Yes, we offer exchanges for different sizes or colors of the same item. To exchange, follow the same process as returns and indicate your preference for an exchange.
12. What if my item is damaged or incorrect?
If you receive a damaged or incorrect item, please contact our customer support team immediately. We will arrange for a replacement or issue a refund.
13. How do I contact customer service?
You can reach our customer service team via email at support@zelzisfashion.com or through our live chat option available on the website.
14. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter to receive updates on special promotions, sales, and exclusive discounts.
15. Is my personal information secure?
Absolutely. We prioritize the safety of your personal information and use the latest encryption technology to ensure that your data is protected.
16. Zelzis brand?
Zelzis is a modern and stylish fashion brand that caters to individuals who seek trendy, high-quality, and affordable clothing. We offer a diverse range of apparel and accessories designed to help you express your unique sense of style, whether it’s for casual wear, work, or special occasions. At Zelzis, we believe fashion is more than just clothing—it’s a way to communicate confidence, creativity, and individuality.
Our mission is to provide our customers with an effortless shopping experience, offering the latest fashion trends and wardrobe essentials. Every item in our collection is carefully curated to meet our high standards of design, quality, and comfort. Whether you’re looking for bold statement pieces or timeless classics, Zelzis has something for every fashion-forward shopper.
17. Zelzis Clothing?
Zelzis Clothing is your go-to destination for fashion-forward, contemporary apparel that suits every occasion. Our collections are designed for those who love to stay ahead of trends while embracing their own unique style. From chic everyday wear to sophisticated evening outfits, Zelzis Clothing offers a wide selection of high-quality pieces that blend comfort, elegance, and individuality.
Whether you’re searching for casual basics, office-ready outfits, or standout fashion statements, our brand is committed to delivering exceptional designs crafted with care. With a focus on innovation and versatility, Zelzis Clothing empowers you to mix and match to create looks that reflect your personality and lifestyle.
Explore Zelzis Clothing today and redefine your wardrobe with styles that inspire confidence, creativity, and flair.
18. Zelzis On Instagrame?
Link: https://www.instagram.com/zelzis_/
Stay connected with the latest fashion trends and style inspiration by following Zelzis on Instagram! Discover our newest collections, styling tips, and behind-the-scenes content that showcases how we bring our designs to life. Whether you’re looking for outfit ideas, exclusive discounts, or customer spotlights, Zelzis Instagram is your ultimate fashion feed.
Join our community of fashion lovers and tag us in your #ZelzisStyle for a chance to be featured. Follow us @ZelzisFashion and be part of the journey as we redefine fashion with every new post!
